error play 3ds max time line

[poliedrostudiosrl_poliedrostudiosrl]

Hi,
when connecting in live link, the plugin inside 3ds max produces an error that does not allow the play in the 3ds max timeline of an animation.

[Alexander.Atanasov]

Hi poliedrostudiosrl_poliedrostudiosrl,

Can you show a screenshot/video of the issue?

Best regards,,
Alexander

[poliedrostudiosrl_poliedrostudiosrl]

Hi,
The problem looks like this:
During the live link the animations with the cameras do not allow to activate the play of the 3ds max time line.
Upon exiting the camera view the paly works and the object animation is visible during playback.

[poliedrostudiosrl_poliedrostudiosrl]

The error is present for slightly more complex files and not in a file with only one box and one camera.

[Alexander.Atanasov]

This sounds more like a Max issue than a Vantage one. Can you please send a stripped version of the scene that this is reproducible?

Best regards,
Alexander

[poliedrostudiosrl_poliedrostudiosrl]

The error occurs only after booting vantage

[Alexander.Atanasov]

I am unable to reproduce it on my end. Can you please send a stripped version of the scene that this is easily reproducible? You can use the support form here: https://support.chaos.com/hc/en-us/requests/new

Best regards,
Alexander

[Alexander.Atanasov]

We have received and examined the scene. The issue is caused by the Max physical camera's camera target(it is reproducible in V-Ray and Arnold as well). If you use V-Ray Physical camera the issue shouldn't happen. Can you please try with a V-Ray camera and say if the issue resolves?

Best regards,
Alexander

[poliedrostudiosrl_poliedrostudiosrl]

Yes,
the issue is resolve with vray cam!
TKX.