Vantage don't recognize my GPU as a DXR-compatible device

[clifford_young]

Hi,
After updating to the 1.8.4 version of Vantage I get an error: "No suitable GPU device found! A DXR-compatible device is required." I have an RTX 2080, the newest drivers, etc.
Here is the log file:

12:13:53.313 [inf] === 01/30/2023 ===
12:13:53.313 [inf] Chaos Vantage v1.8.4 (build 1602493, hash 561b8e65)
Build date: Jan.24.2023
12:13:54.038 [inf] Window initialized in 724.5 ms
12:13:54.039 [inf] System memory: 39.91 GB
12:13:54.039 [inf] Windows version is 10.0.18362.
12:13:54.039 [inf] Hardware accelerated scheduling: off
12:13:54.040 [inf] NVIDIA driver version 528.24 detected.
12:13:54.046 [inf] Device #0: NVIDIA GeForce RTX 2080, 8002 MB (DevId=0x1E87, SubSysId=0x37A7145
12:13:54.046 [inf] Output device: \\.\DISPLAY2, HDR=0, BitsPerColor=8, ColorSpace=0, RedPrimary=(0.645, 0.334), GreenPrimary=(0.331, 0.629), BluePrimary=(0.155, 0.047), WhitePoint=(0.313, 0.329), MinLuminance=0.500, MaxLuminance=270.0, MaxFullFrameLuminance=270.0
12:13:54.046 [inf] Output device: \\.\DISPLAY1, HDR=0, BitsPerColor=8, ColorSpace=0, RedPrimary=(0.642, 0.334), GreenPrimary=(0.334, 0.624), BluePrimary=(0.152, 0.050), WhitePoint=(0.313, 0.329), MinLuminance=0.500, MaxLuminance=270.0, MaxFullFrameLuminance=270.0
12:13:54.046 [inf] Output device: \\.\DISPLAY3, HDR=0, BitsPerColor=8, ColorSpace=0, RedPrimary=(0.642, 0.334), GreenPrimary=(0.334, 0.624), BluePrimary=(0.152, 0.050), WhitePoint=(0.313, 0.329), MinLuminance=0.500, MaxLuminance=270.0, MaxFullFrameLuminance=270.0
12:13:54.275 [Wrn] Can't use device #0 - no INLINE raytracing support (0x0). Skipping.
12:13:54.295 [inf] Device #1: Microsoft Basic Render Driver, 0 MB (DevId=0x8C, SubSysId=0x0)
12:13:54.295 [ERR] No suitable GPU device found! A DXR-compatible device is required.

Is there a way to install the previous version of vantage?

[npg]

Sorry about that. It's related to a feature in development that we have not yet released publicly.

You can download 1.8.3 from the download page after checking the "Show all versions" checkbox: https://download.chaos.com/?platform=47&product=63

It looks like the error is related to your older Windows update version (10.0.18362) because your GPU and driver cover even this new requirement. If you're ok with updating Windows, you'd need 10.0.19041 / 20H1 (May 2020 Update) or newer.

[clifford_young]

Thank you for your quick reply.
I have installed 1.8.3 and it works. I will talk to my IT admin to update Windows.
Thanks for your help.