disappeared

[glorybound]

Nothing new, but I thought I would revive the topic. I still have to install Vantage every time I want to use it. New Windows 11 install, and of course, new MAX. I can't be the only one having this issue. It is also Cosmos not saving the last place I searched, and my VFB not remembering my settings. It sure seems like a Chaos issue with privilege. I have full admin rights, and no other software of plugins seems to have an issue.

[vladimir_krastev]

Hi, thanks for posting and excuse us for the delayed reply. Are you still having these issues?
Can you give us a bit more details about each one? For instance how do you use Vantage, have you tested both Live Link and to open a vrscene?

[glorybound]

Yes, still happening. I install Vantage, see the toolbar and use it. I live link and everything is splendid, until I close and open MAX a few times. After a few MAX restarts, Vantage is gone from MAX. I can export a VRSCENE, and use Vantage standalone just fine.

[vladimir_krastev]

Vantage is gone from MAX. I can export a VRSCENE, and use Vantage standalone just fine.

Hi, in your older thread you state that Vantage is uninstalled from your computer. It is very important to verify if Vantage is being uninstalled from your PC or just the toolbar button is gone missing.
Please let's start from here.

Otherwise I am afraid I can not offer anything different than what my colleagues have already suggested - please open a ticket to arrange a Team Viewer session.

[glorybound]

Right now the toolbar is gone, but Vantage is still installed on my PC.

[vladimir_krastev]

Are you sure you are not loading some customized UI pre-set? Probably you have disabled it from the toolbar settings?

[glorybound]

Nope, nothing of the sort. I have reported this for about a year now.

[vladimir_krastev]

Hi, I understand but the issue is not reproducing on our side. With all the work done in the older thread and after this discussion in the current thread I suggest we meet for a team viewer session. Please open a ticket trough the contact form to settle a date and time for a TV session. Please include a link to this thread in your e-mail so we can track you faster.