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Payback time and support is not replying my tickects

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  • Payback time and support is not replying my tickects

    Hey,

    My best friend bought me V-RAY for Sketchup student version and with his card information, Chaos Vantage renewed itself automatically.
    I want to give it back because I don't need Chaos Vantage and it's a bit expensive for my best friend.
    But even I contact to support, They're not answering to my messages.
    It says there is 14 days payback but I'm still waiting for reply for 6 days.
    Do I have 8 days for refund? How this process works? I don't have any informations about it because I didn't see any reply from support.

    I need your assistances.
    Thank you.
    Furkan​

  • #2
    What is the support ticket number?
    Nikola Goranov
    Chaos Developer

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