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Vantage 2.8 gives license error

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  • Vantage 2.8 gives license error

    Something unusual is happening after installing Vantage 2.8.
    When I launch the application, I encounter a license error.
    However, reverting back to Vantage 2.7.1 resolves the issue and everything works as expected.
    What could be the problem?

  • #2
    Piggy-backing off of this to say I'm running into the same issue. I've tried restarting the license server, re-installing, changing the vantage license settings etc. Oddly enough out of our 4 machines only 1 of them is having this issue. We've attempted adding a proxy connection like recommended in the trouble-shooting but receive another error on top of it.

    Edit: Adding to this, same as OP in regards to reverting back to 2.7.1 works fine. The issue seems to only be with 2.8

    Click image for larger version  Name:	Server error.png Views:	0 Size:	55.9 KB ID:	1231973
    Last edited by angela_rhodes; 05-05-2025, 11:35 AM.

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    • #3
      Hi guys,

      Do you have Chaos Unified Login working/installed? Can you please restart the Chaos Unified Login(Windows start menu > Stop Chaos Unified Login and then Start Chaos Unified Login) and try again to see if it will work? If it fails please open a support ticket using the Chaos Help form with a link to the forum thread: https://support.chaos.com/hc/en-us/requests/new

      Best regards,
      Alexander
      Alexander Atanasov

      V-Ray for Unreal & Chaos Vantage QA

      Chaos

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      • #4
        Everythings looks fine, licenses are loaded and free, chaos account is logged in and Vantage 2.8 is the only version where this happens. We tested it on other machines and there it doesn't happen. I will open a support ticket.

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        • #5
          Vantage 2.8 now requires the Unified Login app for licensing (we made some changes "under the hood"). It works in general, but we found a couple of machines where everything looks fine, like in your case, but it still fails. We will investigate...
          Nikola Goranov
          Chaos Developer

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