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Requesting documentation on return codes

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  • Requesting documentation on return codes

    It would be great to have some documentation on possible return-codes so that we can handle possible errors in different ways

    I've seen many different return codes from the vray exe and have mostly tried to guess at what went wrong.

    I'm using vray standalone on Ubuntu, I'm calling it via Python subprocess and checking the return code.

    Example: if it's license server error, I will probably want to retry my render command after a wait, since it was either a network issue, or a license has become free.

    I have also seen -11, which seems to be some sort of crash, and return codes 7 and 3

  • #2
    Hey noel_hocquet,

    ​​​​​​​Thank you for suggesting this!

    We are working on such a document for the license server possible error codes and as soon as we have it, will post it here.
    For any codes and/or crashes, it is always best to contact the Support team with the respective dump files, scene and possibly, steps to reproduce. Often times such error codes do not have one single meaning and the reason behind them may vary.

    ​​​​​​​We are also working on better Troubleshooting articles and as soon as they are ready, I'll share them here.

    Cheers,
    Kristin
    Kristin Ivanova

    Technical Writer
    www.chaos.com
    https://docs.chaos.com/

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    • #3
      Hey,

      Here is a list of possible License Server error codes: https://docs.chaosgroup.com/display/...g-CommonErrors

      For more troubleshooting guides, refer to the Knowledge Base Troubleshooting section: https://docs.chaosgroup.com/display/KB/Troubleshooting.

      Cheers,
      Kristin
      Kristin Ivanova

      Technical Writer
      www.chaos.com
      https://docs.chaos.com/

      Comment

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