online licence "in use"

[tmcthree]

Hi I'm getting a
// Error: Could not obtain an interface license (-197): There are no available licenses of this type on the ChaosGroup License Server. //
I've checked on my local host page and it says this...


Does that mean it thinks the licence is being used already?

[nikolay.simeonov]

Hello,

You are correct. This usually means that your license is engaged on another machine, you should be able to see its IP address. If the IP address is unknown to you, please contact us at support@chaosgroup.com with information about the account that made your purchase (email, username, etc.).

[leotchest]

im having same problem