Announcement

Collapse
No announcement yet.

Could not obtain a license(-98) 3ds Max 2021

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Could not obtain a license(-98) 3ds Max 2021

    Hi I'm getting the below licencing error trying to render with v-ray...

    Any assistance you could provide is appreciated.

    Thanks.

  • #2
    It looks like you installed the wrong build of V-Ray 5 for 3ds Max instead of V-Ray Next for 3ds Max build on your machine,
    because your license supports only V-Ray Next for 3ds Max builds.
    If you want to work with the latest V-Ray 5 for 3ds Max, you will need to upgrade your license first.

    If you want to go back and install V-Ray Next for 3ds Max, please first follow the steps below in order to uninstall the currently installed version,
    then please download and install the previous version of V-Ray Next for 3ds Max:
    https://docs.chaosgroup.com/display/...ninstall+V-Ray

    After you remove V-Ray, please follow the below steps:

    1. Please download and install V-Ray Next for 3ds Max 2021 from the below link:
    https://download.chaosgroup.com/down...2021-43002-adv
    2. Please also download and install V-Ray Online license server 5.5.1 from the below link:
    https://download.chaosgroup.com/?platform=47&product=48
    3. Make sure that you are able to open the web page "localhost:30304" and you Enable Online licensing with the username/e-mail from your confirmation e-mail and your password.
    Then please press the "F5" on your keyboard to refresh your web page, and please confirm if you are able to see your V-Ray for 3ds Max license?

    If you can see your V-Ray for 3ds Max license there, please start 3ds Max and start using V-Ray.
    If any errors appear, please send us a screenshot of it, also a screenshot of the web page "localhost:30304".

    Thank you.
    Happy holidays!
    Stefan Isakov

    Technical Support Team Lead
    Contact Support

    Chaos

    Comment


    • #3
      Problem solved!

      Thanks!

      Comment

      Working...
      X