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Error: could not obtain a license (-98): -98: There are no available licenses of the type on the ChaosGroup License Server

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  • Error: could not obtain a license (-98): -98: There are no available licenses of the type on the ChaosGroup License Server

    Recently had to replace a mother board on a workstation with V-Ray for 3ds Max installed. Working fine prior to the replacement but now getting this message at time of rendering: Error: could not obtain a license (-98: -98: There are no available licenses of the type on the ChaosGroup License Server.
    Latest version of License Server is installed.
    No rendering takes place.
    Last edited by chris_cummings; 14-01-2021, 11:41 PM.

  • #2
    Could you please send us a screenshot of the web page "127.0.0.1:30304" so we can check if your license is activated with your username and what is the status of the licenses that it shows.
    Thank you.
    Stefan Isakov

    Technical Support Team Lead
    Contact Support

    Chaos

    Comment


    • #3
      Please see attached file. The image on the right is what you asked for but the image on the left is my actual profile with my licenses.
      Attached Files

      Comment


      • #4
        It looks like you are signed in with a different account. Please click Online licensing>Sign out, then please again Online licensing>Sign in and please use the correct e-mail - ch***@c2energy*****.com.
        Let me know if that worked and you are able to see your license and work with V-Ray.
        Stefan Isakov

        Technical Support Team Lead
        Contact Support

        Chaos

        Comment


        • #5
          Operator error Thank you so much Stefan!

          Comment

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