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no license available vray for sketchup 2021??

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  • no license available vray for sketchup 2021??

    FANTASTIC! after a morning spent trying to fix the problem I solved it by uninstalling all Vray, deleting all the contents of the ChaosGroup folder (path C: \ program files \ common files \ chaosGroup) and reinstalling Vray
    this information may be useful for others

    "I purchased the upgrade after the 30-day trial with a credit card, I don't understand why I don't have any active license, I disabled the firewall, opened the ports, installed several times, I don't know what to do ....."

    ps: sorry i was wrong to post here, can you move it to vray problem forum?
    Attached Files
    Last edited by bianchi corsi; 01-06-2021, 05:42 AM.

  • #2
    Could you please do the following in order to clean and re-install the V-Ray Online license server to the latest version 5.5.3 :

    1. Please close the Services window in your OS(if it is opened) and uninstall the V-Ray Online license server from your Start menu>Control Panel> Add remove programs
    2. Make sure to delete the folder C:\Program Files\Chaos Group\VRLService
    3. Go to the folder "C:\Program Files\Common Files\ChaosGroup" and delete all files and folders except "vrlclient.xml", which is needed.
    Please download and install the latest V-Ray Online license server 5.5.3 from our website:
    https://download.chaosgroup.com/?platform=47&product=48
    After the installation is completed, please check if the V-Ray Online license server status page "127.0.0.1:30304" is available and you are able to click "Online licensing" >Sign In and enter your credentials.
    If the same issue appears, please check if you have a firewall or antivirus that might be stopping the license server and please add an exception together with your IT Administrator if needed.

    Let me know if the above suggestion helped you.
    Stefan Isakov

    Technical Support Team Lead
    Contact Support

    Chaos

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    • #3
      Good evening,
      I'm Fede, i have a problem with license activation. I don't know if I have to wait a little longer or I really have a problem.

      I followed the directions on the forum for similar problems but I have not solved...the license screen is different from the ones I see online :

      Click image for larger version

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      This is my third renewal and it has never been so complicated and frustrating.

      Thanks

      FC

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      • #4
        I have the same problem. See the screens

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        • #5
          I work with v-ray min. 3 years. It is the best render software. But since I install the new version, it doesnt work. I uninstall and install vray twice times. Install license server twice times, but it doesn´t help.
          Last edited by henri_unterluggauer; 05-06-2021, 05:15 AM.

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