Moving license between pc

[lorenzo_spinola]

Good morning,
In a month I'm going to move and I'm sending my workstation, so I'm starting to set up my laptop with all the software I need.
I was wondering how it works with vray licence.
Do I need to deactivate something?
Or is it enough to install the software and license on the laptop and the server will recognize automatically the first license active per time?
so, in my case, workstation off...will get automatically the laptop(and vicerversa)?

Thanks in advance,
Lorenzo

[stefan.isakov]

Thank you for your question and we are sorry for our late reply.
In few words - Yes, you only need to install V-Ray on your new machine and activate your license on the web page - 127.0.0.1:30304.
You don't need to deactivate anything on your old machine.
Anyway, if the above information is not helping you,
please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,
so we can help you further and check your issue:
https://support.chaos.com/hc/en-us/requests/new

Please make sure to choose "Technical assistance starting the product" during the submitting of the Request Type.
And please send us a screenshot of the error and another screenshot of the web page "127.0.0.1:30304"
Thank you.