Changing email address on account

[beenyweenies]

In the support docs it says to create a new account using the new email address, then notify support and they can associate my existing licenses with the new account/email address.

- is this actually the correct process? What info will support need to complete the transaction?

- will my Chaos Cloud account also switch over to the new account as part of that, including the job history and credits?

Thanks!

[stefan.isakov]

Thank you for your question.
Please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,
so we can help you further and check your issue:
https://support.chaos.com/hc/en-us/requests/new

Please make sure to choose "Login and profile management" during the submitting of the Request Type.
Thank you.