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I bought VRAY 5 for SKetchup 21 but impossible to make it work. Here is the error message I have:

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  • I bought VRAY 5 for SKetchup 21 but impossible to make it work. Here is the error message I have:

    I bought VRAY 5 for SKetchup 21 but impossible to make it work. Here is the error message I have:




    Can you help me?

    Thank you

    Fred





    Erreur de chargement du fichier /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb

    Error: #<Errno::EACCES: Permission denied @ rb_sysopen - /Users/fredericbattle/.ChaosGroup/V-Ray for SketchUp/VRayForSketchUp.log>

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:9:in `initialize'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:9:in `open'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:9:in `<module:Logger>'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:3:in `<module:VRay>'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:1:in `block in <top (required)>'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `eval'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `eval'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `require_crypt'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `block in <top (required)>'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `eval'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `eval'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `require_crypt'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `block in <top (required)>'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/eula.rb:48:in `ensure_accepted'

    /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:36:in `<top (required)>'

    /Applications/SketchUp 2021/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb:197:in `require'

    /Applications/SketchUp 2021/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb:197:in `load'

    /Library/Application Support/SketchUp 2021/SketchUp/Plugins/vfs.rb:29:in `register_extension'

    /Library/Application Support/SketchUp 2021/SketchUp/Plugins/vfs.rb:29:in `<module:VRay>'

    /Library/Application Support/SketchUp 2021/SketchUp/Plugins/vfs.rb:4:in `<top (required)>'

  • #2
    Thank you for your post.
    Could you please follow the instructions from the below file and let me know if you made it to work?
    https://ftp.chaosgroup.com/Download/permissions_mac.pdf
    Thank you.
    Stefan Isakov

    Technical Support Representative
    support@chaosgroup.com

    Contact Support

    Chaos Group

    Comment


    • #3
      no, it didn't work. the permissions were already activated...still have the same error message

      Comment


      • #4
        You can install the previous update 1.5 and it will work while you wait for the hotfix for update 2 that should be released soon:
        https://download.chaosgroup.com/down...2021-51006-adv
        Or alternatively you can install the nightly build in which the issue is fixed:
        https://nightlies.chaosgroup.com/#/v...table/20211112
        Last edited by kostadin.botev; 16-11-2021, 09:18 AM.
        Kostadin Botev

        Technical Support Representative
        Contact Support

        Chaos

        Comment

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