C-ray for SketchUp not working

[lisa_jackson]

I just rendered one side of a model and tried to render the other but when I go to render nothing happens

[stefan.isakov]

Thank you for your post.

Please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,so we can help you further and check your issue:
https://support.chaos.com/hc/en-us/requests/new

Please make sure to choose "Technical assistance starting the product" during the submitting of the

Request Type.And please send us a screenshot of the issue and another screenshot of the web page "127.0.0.1:30304",
also please confirm your V-Ray and 3d application, OS versions.

Thank you.