render nodes upgrade

[Schellicon]

hi ,
i have 1* 5pack rendernodes , but i want to update only 3 of them! (perpetual)
is this possible? because in the shop i can only update the complete 5 pack ...

the other 2 i don`t need at the moment , but perhaps i will upgrade them at a later time

[stefan.isakov]

Thank you for your question.

Please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,

so we can help you further :
https://support.chaos.com/hc/en-us/requests/new
Please make sure to choose "Help with purchasing" during the submitting of the
Request Type.

Thank you.

[Schellicon]

i know it`s holliday time , waiting for an answer day 2 , would be cool if you update your shop to get just easier access like other Firms do...where you can buy/update your produkt in 1 minute
my ticket nr is #50090

[pavlin.andreev]

Hello,

Please receive our apologies for the late response.
We have sent you an email and added dedicated sales person to assist you with your query.
You will be contacted shortly in order to get further assistance.
Please check your mailbox and let us know if you have any questions.

[Schellicon]

what means:
status :"Awaiting your reply "
i did get your message , but none from dedicated sales person till now...
confusing..

[Schellicon]

any update here? my request is still unresolved...or is it just not possible to update 3 single of the 5pack render nodes to vray 6? vray6 update from5 i have not done till now, cause i have no answer !
my ticket nr is #50090

[Schellicon]

my ticket marked as solved? and is closed since today ...... i got no answer ... no support.....

[Schellicon]

ok.... chaosgroup goes in quitemode here... BUT now i know from a different source:

if you have a Render Node Pack ... you can update only the complete Pack !!!
So update like i wished 3 of 5 is NOT possible!!

hiding is just a bad step... just tell us and don`t hide ..

i got no support and no answer, ticket was quitly closed as solved!!
i love vray .... but this is just sad !

edit: problem solved updated the full way

[JezUK]

I must say, this is pretty poor. Come on Chaosgroup, you're better than this!

[T0ofic]

Remember when Vray was cool?
Looks like the end of the romance..
I'm glad I didn't propose and engaged fully.
My team thanks me everyday

[JezUK]

Remember when Vray was cool?
Looks like the end of the romance..
I'm glad I didn't propose and engaged fully.
My team thanks me everyday

I think you're right.

Us soppy ones never learn, we fall in love and to learn we were being used all along...... I think this time, now, I'm wise enough. 3D has always been my passion, but this corporate 'Autodesk' type transformation and behaviour just chips away at us all. Maybe I'm 'growing up' (at long last!).......

[Schellicon]

i love vray.. and do not want to miss it...using 3dsmax since the dos version and i`m happy to have vray!

[T0ofic]

The world is ours.. Vray(Chaos) is/was part of it.
let's embrace this fact.
Perpetual is the big word we are not allowed to discuss here(but as far as I know Chaos is aware of "that", in the meantime we can at least point at it on the forums)
the thing is "why do we have to buy VrayCpu/GPU" as a bundle for more than I can count when it's obvious now they are two separate entities that have different goals and render results in terms of "perception"...
just a mess for any TD, confusions and all sorts of divisions amongst Artists.

[T0ofic]

Chaos?.. Lele?!...
https://youtu.be/RqJVa0fl01w

[T0ofic]

Will this ever become a discussion or just thumb twiddling?
vlado