material problem

[onur_demirta]

Hi, I downloaded vray 6 for 3ds max 2022. It is working but there is a problem about material. When I open material editor, materials dont show on the preview screen. There is a black screen instead of material.

[stefan.isakov]

Thank you for your question.
Please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,
so we can help you further and check your issue:
https://support.chaos.com/hc/en-us/requests/new

Please make sure to choose "Technical assistance starting the product" during the submission of the Request Type.
And please send us a screenshot of the issue and another screenshot of the web page "127.0.0.1:30304"
Thank you.