Issues with activating license on another computer

[ricardo_diogo]

Hi,


I can't activate the license on another computer even after desactivating it on the last computer where it was used.
Attached message.

Can you help me?


Thank you.

[stefan.isakov]

Hello Ricardo,
Please make sure to open the web page 127.0.0.1:30304 and sign in with your account tied to your purchase, so you could activate your license and be able to work with V-Ray.
In case the issue appears again, please send us a screenshot of the above-mentioned web page or open a support ticket so we can investigate this issue further.
Thank you.