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Unable to exit borrowed license server

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  • Unable to exit borrowed license server

    Dear vray official hello, I am a VRay-5for 3Dsmax product expert from China. Since I have redone my computer system, I have been using my personal laptop for work. I cannot exit my original borrowed license. I cannot use rendering now. Could you please help me clear it in the background? I've submitted a ticket but I haven't received a reply. I'm worried.

  • #2
    What is the number of your ticket?
    Kostadin Botev

    Technical Support Representative
    Contact Support

    Chaos

    Comment


    • #3
      ticket number is: 245964

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      • #4
        I have responded to your ticket. Next time for such issues when you open a ticket for request type chose Technical assistance starting the product so the ticket could go to the correct support team.
        Kostadin Botev

        Technical Support Representative
        Contact Support

        Chaos

        Comment

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