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  • Borrowed License Not working

    I previously borrowed License for my local imac, and it worked. Recetly maybe I didn't notice my unpaid invoice and seems the license was not working. So I reinstalled the lincense server, but still not working.
    Now I just paid the invoice and it is still not working. It seems the borrowed license is having a conflict with the online service. Can anyone help me, it's very urgent.
    Attached Files

  • #2
    Is it possible since I reinstalled license serviece, there are two conflicted services (but on same computer) now?
    Attached Files

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    • #3
      Since you've borrowed the license for offline use, this prevents you from using it online. It needs to be released.
      You can submit a support ticket in the "Technical assistance starting the product" here:

      https://support.chaos.com/hc/en-us/requests/new
      Nikolay Dimov

      Technical Support Representative
      Contact Support- https://support.chaos.com/hc/en-us/requests/new

      Chaos​​

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      • #4
        Originally posted by looyatroy_ View Post
        Is it possible since I reinstalled license serviece, there are two conflicted services (but on same computer) now?
        Thanks Nikolay.
        I sent another ticket in "Technical assistance starting the product"
        I sent other ticket to other types previously so maybe very slow feedback.
        Can you help me asap? My company has a deadline late today and we all need this rendering to work.
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        • #5
          Hi!

          Unfortunately, we are off on weekends.
          Please do not open multiple support tickets, as this only prolongs the time we need to assist you.
          We will do our best to assist you as fast as possible.
          Nikolay Dimov

          Technical Support Representative
          Contact Support- https://support.chaos.com/hc/en-us/requests/new

          Chaos​​

          Comment

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