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  • renewal

    I have a license which expires on 31st Jan 25.
    I would need to update the payment method in order to renew this license but I cannot, as the billing/payment method page is completely blank.
    If someone wants to tell me why that is, and to enable this rather crucial option, then I will be able to pay to continue to work. Thanks
    https://www.behance.net/bartgelin

  • #2
    Dear fixeighted, hello.

    For similar issues, it's better to use our Contact form and choose Payments and billing under Request Type.
    The dedicated support team will assist you there.

    Best regards,
    TS
    Tsvetomira Girginova | chaos.com
    3D Support (AEC,HOU,C4D) Team Lead | contact us

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