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License server wont start nor direct me to the license page.

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  • License server wont start nor direct me to the license page.

    Hello,

    For some reasons VRAY license server simply wont launch, I can't reach the license page either. I have tried changing the IP address, uninstalling and reinstalling different versions multiple times, cleaning the registry with CCleaner, I also uninstalled Wibuke in safe mode and reinstalled but nothing is working. I tried installing it on a computer that never had any kind of VRAY, it launched once but after a restart, it adopted the same behavior as the other computer. Could it be related to Sketchup because it stopped working since I installed it?

    Im on Windows 10 with a powerful computer, Thanks for the help.

  • #2
    Could you please do the following in order to clean and re-install the V-Ray Online license server :

    1. Please uninstall V-Ray Online license server from your Start menu>Control Panel> Add remove programs
    2. Make sure to delete the folder C:\Program Files\Chaos Group\VRLService
    3. Go to the folder "C:\Program Files\Common Files\ChaosGroup" and delete all files and folders except "vrlclient.xml", which is needed.
    Please download and install the latest V-Ray Online license server 5.1.1 from our web site:
    https://download.chaosgroup.com/?product=48

    After the installation is completed, please check if the V-Ray Online license server status page "localhost:30304" is available and you are able to click "Online licensing" > Enable and enter your credentials.

    Let me know if the above suggestion helped you.
    Stefan Isakov

    Technical Support Team Lead
    Contact Support

    Chaos

    Comment


    • #3
      Thank you it fixed it!

      Comment

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