Need to reprogram dongle! asap

[dre4mer]

Hi there I sent an email about reprogramming my dongle last Wednesday, I sent a followup email earlier today, so far no response. I can't continue work on my project until I get this license working, please reply thank you! ticket 339-645-725

[nikolay.simeonov]

Hello,

We want to apologise for the delayed response regarding your case. Our Sales department is overwhelmed with requests at the moment. They should send you the required .rtu file soon.

[dre4mer]

Hi there I updated the file however maya still gives the -200 could not obtain license. The new license system seems a little confusing though, I can't tell if i'm running the license server or not? I have the dongle plugged in of course. and wubikey running. Serial 1365100, it's a V3 license, how many versions ahead will it run maybe that's the problem?

[mihail_kuzev]

Hello,

It seems that V-Ray is not able to reach the license server. Can you please download and install the latest release of the Chaos Group License Server: https://download.chaosgroup.com/license-server

Afterwards please try to render with V-Ray again.

If you are still getting the same error please send us a screenshot from the page at http://localhost:30304 to support@chaosgroup.com

Also please send us a screenshot from the Chaos Group License Settings - to open them please check here:
https://docs.chaosgroup.com/display/...cense+Settings

[dre4mer]

ok I did that and emailed the screen shot

[dre4mer]

Alright I got it, my IP had somehow gotten set to dynamic so it wasn't seeing the server. Thanks for your help!