vray cloud login failed

[leo.surrealismo]

hi support!
I have a ticket numberr open : 347-667-632  and I haven´t receive any response from the support.
Suddenly my credentials don´t work on the cloud portal and I nedd to download a job I did a couple of days back. Please, I´m in a deadline

regards,

leo

[mihail_kuzev]

Hello Leo,

We have just send you an update in your ticket. Sorry for the late reply on the case!

[leo.surrealismo]

mihail_kuzev , thank you, I wrote you back. I´m still having the same problem.