URGENT - License In Use

[leehumphries]

What is going on - i have had this a few times now. MY max crashes and my license gets stuck in use. So i cant render and have a deadline today.

The first time i ahad the issue i had to leave my machine for a few hours and somehow it came back on. Now its gone again and reading everything on the forum to fix it does nothing. I cant borrow my license either only Render Node license.

Cant call Chaos as out of hours.

This really is frustrating now

Any help appreciated

[mihail_kuzev]

Hello,

We have just send you an update on your case from our support@chaosgroup.com mailbox. Please check it and let us know if you are currently able to continue with your work.

[leehumphries]

Hi thanks for the info. I had no problem rendering luckily all my setting within Vray were set so i could just hit render. I could not use the Vray interface though, that was the issue. It was quite frustrating especially if i had to change settings.

If this happens again what can i do, if Chaosgroup is closed ?

I unistalled Vray / License server, tried offline, porting back to dongle etc. It allowed me to offline my render nodes as they were free. It was only the interface that was in use.
There seems to be quite a few issues with this same thing happening.

[vlado]

We are working to solve the issue.

Best regards,
Vlado