VRay Next. VRLService not launchable

[Cascho75]

Hi,
I don´t get a license in 3dsmax because the VRLService ( current version 5.1.2) is not launchable:
Error 1053: The service did not respond to the start or control request
See attachment.

Any help is very welcomed!

Thank you!

[stefan.isakov]

Could you please do the following in order to clean and re-install the V-Ray Online license server :

1. Please close the Services window in your OS and uninstall the V-Ray Online license server from your Start menu>Control Panel> Add remove programs
2. Make sure to delete the folder C:\Program Files\Chaos Group\VRLService
3. Go to the folder "C:\Program Files\Common Files\ChaosGroup" and delete all files and folders except "vrlclient.xml", which is needed.
Please download and install the latest V-Ray Online license server 5.1.2 from our web site:
https://download.chaosgroup.com/?product=48

After the installation is completed, please check if the V-Ray Online license server status page "localhost:30304" is available and you are able to click "Online licensing" > Enable and enter your credentials.

Let me know if the above suggestion helped you.