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Still 10 Minutes left, before the Support phone closes at 6 pm...

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  • Still 10 Minutes left, before the Support phone closes at 6 pm...

    EDIT: Sorry - my fault. Haven´t seen that it was about EET instead of CET.


    okay, on Topic:

    The screenshots should be selfexplaining. Reinstalled Licensserver, Dongle feedback is fine, everything is in place like the right IP and Loggininformationin the Vray ClientLicenseSettings.
    Don´t know what to do now.


    thanks!

    Regards,
    Kay

    Last edited by caypiranha; 23-01-2019, 03:32 AM.

  • #2
    What's the ticket number? If you can see the licenses in the license server interface - check if there isn't a firewall blocking TCP port 30304 on the license server machine and on the computers with V-Ray. Also - if you use DHCP - make sure the license server's IP address hasn't changed since the license settings were set.

    Our phone central works until 18:00 EET (17:00 CET).
    Ivan Slavchev

    SysOps

    Chaos Group

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    • #3
      No Luck here on an other Machine as well.

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      • #4
        It's probably something specific in the environment. If you have a ticket in our system message us or, if you haven't received an answer - post the ticket number here and I'll check what's happened.
        Ivan Slavchev

        SysOps

        Chaos Group

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        • #5
          Thanks! & SOLVED.
          It was an update from the firewall, wich blocked something that hasen´tbeen blocked before.

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