License manager using allot of Ram

[gkolln]

Hello,

I have noticed that over time our license manager is using upwards of around 6GB of ram which causes it to stall as our license server only has 8GB of ram.

Is this amount of RAM usage expected?

Grant

[stefan.isakov]

Thank you for your notice. We fixed this memory issue with the latest release of the V-Ray license server version 5.2.2. Please download and install it an let us know if the same issue will appear again.

[gkolln]

We are already using 5.2.2

[stefan.isakov]

Could you please provide us with more details of the memory problem. What is the name of the process that takes 6 GB of ram? Also please confirm if you restart the service called VRLService the same amount of ram is engaged.
Please try the below enterprise version of V-Ray license server 5.2.2:
https://download.chaosgroup.com/down...alone-522-free
Is it possible to send us the diagnostic file, which could be generated from the following link:
http://localhost:30304/logs/download

You can also write to us at support@chaosgroup.com

[gkolln]

Hi Stefan,

I will try that version of the license server and let you know.

Grant