PhoenixFD License Problem

[NorthlogicVFX]

Hey

I downloaded the newest PhoenixFD for 3DS Max 2016. I have the newest version of V-Ray Next. The PhoenixFD will not activate, I also have the newest version of the License Server. Is there anything to be done about it? Thanks

[NorthlogicVFX]

I reinstalled V-Ray Next, PhoenixFD and the License Server and now nothing works.

[nikolay.simeonov]

Hello,

Please uninstall the Chaos Group license server and remove any remaining files from the following folder:
C:\Program Files\Common Files\ChaosGroup

Afterwards, download and install the latest Chaos license server 5.2.2 from the following page:
https://download.chaosgroup.com/?product=48

Go to the localhost page (localhost:30304), enable your Online/Dongle licensing and tell me if you can see your V-Ray licenses.

If the above suggestions do not help you, please send us an email to support@chaosgroup.com with screenshots from your localhost page.

[NorthlogicVFX]

Hello,

Please uninstall the Chaos Group license server and remove any remaining files from the following folder:
C:\Program Files\Common Files\ChaosGroup

Afterwards, download and install the latest Chaos license server 5.2.2 from the following page:
https://download.chaosgroup.com/?product=48

Go to the localhost page (localhost:30304), enable your Online/Dongle licensing and tell me if you can see your V-Ray licenses.

If the above suggestions do not help you, please send us an email to support@chaosgroup.com with screenshots from your localhost page.

None of that helped. Now it also claims that there is no licenses for my V-Ray Next on the server and when I go to the licenses site I can clearly see there is.

[kostadin.botev]

Hello, it will be best if you send us an email to support@chaosgroup.com. That way a ticket will be created in our system and we`ll be able to help you.

[NorthlogicVFX]

I had indeed installed wrong version of V-Ray Next and misinterpreted that PhoenixFD was part of the package. My apologies and thank you.