Email address part can not be edited in Edit profile page of Chaos Group account.

[flat]

As of April 17, 2019
Email address part can not be edited in Edit profile page of Chaos Group account.

Please correct it as soon as possible.

[Adelina Andreeva]

Hello,

Please note I have sent an email with detailed information about your request to meta@oakcorp.net
Please reply back here if you do not receive it.

Best regards,
Adelina Andreeva- Shenkova
Sales Operations Specialist

[flat]

Hello, Adelina

It is not a Chaos Group Forum account.
It is "Edit Profile" of chaosgroup.com.

Affects all users.

[Adelina Andreeva]

Hi,

Please advise which is the email address that you are using and what is the one that you would like to changed it with.

Also, please advise what is the reason for the change.

Best regards,
Adelina Andreeva- Shenkova
Sales Operations Specialist

[flat]

I am a reseller of Chaos Group.
Do customers have to contact Chaos Group if they change their email address?

Why did the user not be able to change the email address himself?
Email addresses are not static and are frequently changing information.

[Adelina Andreeva]

Hi,

Please note we have an open ticket for this issue- 105-791-864-8.
Could you please continue the communication there?

Best regards,
Adelina Andreeva- Shenkova
Sales Operations Specialist

[flat]

OK. continue talking on email.