Switched to Windows 10 from Windows 7 - Now no licences available

[handshaker]

I installed a new hard drive due to my old one failing with Windows 10. I've deactivated the licences in the Windows 7 licence server, but I can't get access to them in Windows 10.

I've tried version 5.1.2 licence server, but to no avail.

The computer name is different in the Windows 10 licence screen, but that surely shouldn't make a difference - the licences are mobile.

Any thoughts?

[handshaker]

Solved now. Installed the Wibu driver for the dongle, and hey presto the licences appeared as available.

[stefan.isakov]

Thank you for your confirmation.
You can always contact us at e-mail because personal information needs to be provided in order to resolve license issues most of the times: support@chaosgroup.com
Let us know if further assistance is needed.