Announcement

Collapse
No announcement yet.

is support on vacations ?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • is support on vacations ?

    Hi,

    First issue: We are always losing connection to license server in our machines.

    Second issue, yesterday due our licenses expiration we lost a 24h presenz render.

    Third issue, we bought one license for 30 days yesterday at 14:30pm, we have the invoice paid and saying the expiration date and we still didnt received the email confirmation and we cant use the license ??? We contacted support through 2checkout and also chaosgroup and we still didnt got any reply.

    So is support on vacations ?

  • #2
    You should have a response via our ticketing system.
    Ivan Slavchev

    SysOps

    Chaos Group

    Comment


    • #3
      Originally posted by ivan.slavchev View Post
      You should have a response via our ticketing system.
      Yes the license issue is finally sorted. I can resume the work. Thanks

      Comment

      Working...
      X