License issue. Transfer of UI license and 6 render nodes is incorrect - PETYO can you please sort this out for me ASAP please !!

[stevesideas]

Petyo - Can you let me know when this is resolved. I currently cannot use Vray since now all UI licenses and render nodes have been assigned to my business partner.

[stevesideas]

Is anyone doing support at the moment ? I realise it's coming up to New Year but could really do with some help with the license.

[ivaylocg]

Sorry for the delayed response. Please send an email to support@chaosgroup.com and let us know the usernames involved in the transfer, I am not able to find them so far.

[Lora_Vasileva]

Hi Steve,

We have already replied to your ticket 196-695-2246 with detailed information regarding the issue you are facing. Kindly ask you to follow up the communication in order to assist you further.