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Could not obtain license (-197)

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  • Could not obtain license (-197)

    In the middle of a job with a tight deadline my PC starts artifacting, then dies completely. After replacing a couple of parts it looks like the motherboard and have a replacement on the way. In the meantime I've had to set up max and vray on a bootcamp partition on my MacBook.

    Managed to get everything up and running but I'm getting the 197 error. License server tells me that the license is "in use" by the dead PC. I feel like I'm missing something simple, but how do I get it release the license from the PC and use it on the MacBook?

  • #2
    Could you please share with us, what is your e-mail address and username tied to your V-Ray for 3ds Max license? In order to help you further, it will be best if you send us a screenshot of the web page "http://localhost:30304/#/bundle/max" on your Mac machine.
    You can send us an e-mail at support@chaosgroup.com so we can help you further, in order to not share personal information here. Thank you.
    Stefan Isakov

    Technical Support Team Lead
    Contact Support

    Chaos

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