License Server is Wrong

[leotchest]

I am not using 3dsMax/Vray, i have no sessions open at all, anywhere. But even after stopping the license service & restarting it (& the computer) and after uninstalling the license server and reinstalling, it still says that my license is ACTIVE. As noted, i am not using it. When i try to use it in 3dsMax i cannot obtain my license as the server thinks its being used. how do i fix this ? version 5.5.0. 3dsMax 2020.3 Vray Next 43002. I only have one installed seat of 3dsMax - and im trying/needing to use Vray on that machine. No other machine involved.
Under the license server it shows a pulsing orange light and under active sessions it says "10.0.16.63".
Nothing seems to fix this glitch, i tried stopping/restarting the server several times.

[nikolay.simeonov]

Hello,

Please contact us with your account details at support@chaosgroup.com. We need to diagnose and fix this issue if it is still present. Did you experience a 3ds Max crash, right before the problem occurred?

[leotchest]

Hello - the problem fixed itself after about 2 days. Yes 3dsMax did crash - the reason it crashes is specific to a scene that i have. The scene renders without any problem on the workstation, but if i try to do distributed rendering it crashes. other plugins used are forest-pack,rail-clone, autograss and autohedge. all plugins are installed on the render nodes

[nikolay.simeonov]

Can you please send us the scene, so that we can test it in our environment?