License Installed, Port Open, still can't recognize my license. [Unable to Acquire Vray GUI License] Log Attached

[joshua_wong]

Unable to Acquire Vray GUI License
Here is my Log, not sure what is wrong...

[stefan.isakov]

Thank you for the log attached.
Could you please quote the name of V-Ray installation file installed and please send us a screenshot of the web page "127.0.0.1:30304" so i can check if your license is available and activated with your e-mail and what is the status of the licenses that it shows.
Also please check and send us a screenshot of the V-Ray client license settings:
https://docs.chaosgroup.com/display/...cense+Settings

We can see in our database that your e-mail have the following licenses:
1 x V-Ray for Rhino 3.0
1 x V-Ray Next for Rhino
The above means that you will be able to work with V-Ray 3.x or V-Ray Next for Rhino build.
Please note that if you want to work with the latest V-Ray 5 for Rhino builds, you will need to upgrade your license.

Thank you.
We look forward to hearing from you.

[joshua_wong]

I tried installing the new vray_50002_rhino_win_x64.exe

[joshua_wong]

I cannot seem to connect to the license server on my local IP + connection port.

[stefan.isakov]

In order to work with the latest V-Ray 5 for Rhino builds, you will need to upgrade your license.
We can see in our database that your e-mail have the following licenses:
1 x V-Ray for Rhino 3.0
1 x V-Ray Next for Rhino
The above means that you will be able to work with V-Ray 3.x or V-Ray Next for Rhino build.
If you want to upgrade your V-Ray Next for Rhino license to V-Ray 5 for Rhino,
please contact your local re-seller or follow the link below:
https://www.chaosgroup.com/vray/rhino#pricing

If you want to go back to V-Ray Next for Rhino installation,
please follow the below steps:

First please uninstall any previous versions of V-Ray and V-Ray license server,
also please make sure to remove the following folders if they exist after the installation:
C:\Program Files\Chaos Group\V-Ray (If you have other versions of V-Ray, please delete only V-Ray for Rhino folder)
C:\Program Files\Chaos Group\VRLService
C:\Program Files\Common Files\ChaosGroup
C:\Program Data\ASGVIS\Vfr

C:\Program Files\Rhinoceros 5/6 (64-bit)\System (files below)
-vray.dll
-cgauth.dll
-libmmd.dll
-svml_dispmd.dll
3. C:\Program Files\Rhinoceros 5/6/7 (64-bit)\System\V-Ray for Rhino
and
%appdata% \Roaming\McNeel\Rhinoceros\5.0/6/7\Plug-ins\V-Ray for Rhino

1. Log in to our web site and download V-Ray Next for Rhino 5/6/7 here:
https://download.chaosgroup.com/downloads/16772/vray-rhino-56and7-42003-adv
V-Ray license server:

https://download.chaosgroup.com/?platform=47&product=48
2. Follow the installation instructions mentioned below:
https://docs.chaosgroup.com/display/...d+Installation
3. Make sure that you installed V-Ray Next for Rhino and V-Ray Online license server 5.5.1 from the above-mentioned link,
then please open in your web browser "localhost:30304" and see if you are able to Enable your Online licensing
with your username/e-mail address and press "F5" on your keyboard in order to refresh the web page.
4. If you are able to see your V-Ray Next for Rhino license there, please start Rhino and use V-Ray.

Let us know if the above suggestion helped you.

[joshua_wong]

Hello I installed the older version of Vray, but when i go to localhost:30304 i get a

"This site can't be reached"
localhost refused to connect.

What should i do now?

[joshua_wong]

Ok I've reinstalled the License Server and I can get to the license server. The server is green and go, I have the correct version of VRAY, but I still cannot acquire GUI license.