Cannot activate license and the server says it's already activated - I need really quick help, please help me

[joanna_kruszczynska]

Hello!

I just bought a liense for V-Ray for Sketchup in order to finish my engineering diploma wich I have to upload tommorow. I cannot use V-Ray - it says that it cannot check the V-ray license but when I go to the license server it says that there is no license avaliavle. Please help me I have to finish it as fast as possible and I have no idea what to do

Greets,
Asia

[stefan.isakov]

Could you please do the following in order to clean and re-install the V-Ray Online license server to the latest version 5.5.1 :

1. Please close the Services window in your OS(if it is opened) and uninstall the V-Ray Online license server from your Start menu>Control Panel> Add remove programs
2. Make sure to delete the folder C:\Program Files\Chaos Group\VRLService
3. Go to the folder "C:\Program Files\Common Files\ChaosGroup" and delete all files and folders except "vrlclient.xml", which is needed.
Please download and install the latest V-Ray Online license server 5.5.1 from our web site:
https://download.chaosgroup.com/?platform=47&product=48

After the installation is completed, please check if the V-Ray Online license server status page "127.0.0.1:30304" is available and you are able to click "Online licensing" >Sign In and enter your credentials.

If any issue/error appears, please send us a screenshot of the above-mentioned web page "127.0.0.1:30304" and the error itself.
Let me know if the above suggestion helped you.