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    Hi,

    I'm getting this message when I install vray. When I try to activate my license it says "server error".
    In configuration it says "Proxy settings are configured incorrectly" but I can't find a manual on how this should be setup.

    Can you help me with this?

  • #2
    Thank you for your question.
    Please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,
    so we can help you further and check your issue:
    https://support.chaos.com/hc/en-us/requests/new

    Please make sure to choose "Technical assistance starting the product" during the submitting of the Request Type.
    And please send us a screenshot of the error and another screenshot of the web page "127.0.0.1:30304"
    Thank you.
    Stefan Isakov

    Technical Support Team Lead
    Contact Support

    Chaos

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