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Failed to checkout a V-ray for SketchUp license 2022

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  • Failed to checkout a V-ray for SketchUp license 2022



    I can’t active V-ray in sketchup
    Even I reformat my pc and reinstalled the latest sketchup( [SketchUpPro-2022-0-354-126) and Vray( vray_52005)
    And I accidentally borrowed the license servers lease and it can’t be release
    Attached Files
    Last edited by setn6602; 13-04-2022, 08:20 AM.

  • #2
    Dear setn6602, hello.

    I will transfer this thread into the right section Licensing :: Issues, where our colleagues from Tech Support Team will be able to help you.
    To speed things up, I will advise you to submit a ticket in our system from here. Please chooseTechnical assistance starting the product under Request Type.

    Best regards,
    TS
    Tsvetomira Girginova | chaos.com
    3D Support (AEC,HOU,C4D) Team Lead | contact us

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    • #3
      Hello, from your screenshots I see that you have V-Ray NEXT licenses and you have Sketchup 2022 for which only V-Ray 5 is available. With your V-Ray NEXT licenses you can use V-Ray up to version NEXT Update 2.2 in Sketchup up to version 2020 (https://download.chaos.com/downloads...2020-42003-adv). For Sketchup 2021/2022 you will need to purchase V-Ray 5 licenses or any of the available subscriptions.
      Kostadin Botev

      Technical Support Representative
      Contact Support

      Chaos

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      • #4
        thanks,I solve the problem

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