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SUDDEN: could not obtain a license

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  • SUDDEN: could not obtain a license

    Hey, I'm getting this error out of the blue...

    Error :
    Could not obtain a license (1002): 1002: All the licenses for this product are currently engaged.

    In my account it says:
    Expiration date
    January 21, 2023

    Any idea how to fix it? Just shutting down / restarting doesn't work...

    ://////

  • #2
    ok creating a support ticket...

    Comment


    • #3
      Thank you for your post.
      Please make sure to provide the following info in your new opned ticket: Account e-mail, V-Ray, 3d Application, OS and a screenshot of the web page 127.0.0.1:30304 and Client license settings.
      Also please confirm the number of machines using the same license.
      Thank you.
      Stefan Isakov

      Technical Support Representative
      support@chaosgroup.com

      Contact Support

      Chaos Group

      Comment


      • #4
        ok did that, somehow the ticket shows normal priority instead of urgent but whatever... i'll go to check if there is still sun outside in the meantime.

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