Announcement

Collapse
No announcement yet.

"Failed to get license for product Corona"

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • "Failed to get license for product Corona"

    Hello.

    I'm having issues with my Corona license. I was working on a project in 3ds Max, then suddenly my license went down and a window appeared with the following message: "Failed to get license for product Corona". Also, I can't access the License Server web address http://localhost:30304/.
    Everything on my account page seems normal, it says that my license it's active and online.
    Help me please!
    Thank you!

    Click image for larger version  Name:	issue 1.jpg Views:	0 Size:	48.3 KB ID:	1159871 Click image for larger version  Name:	issue 2.jpg Views:	0 Size:	96.9 KB ID:	1159870 Click image for larger version

Name:	issue 3.jpg
Views:	1480
Size:	44.1 KB
ID:	1159873
    Attached Files

  • #2
    Hello,

    Please uninstall the Chaos license server and remove any remaining files from the following folder:

    C:\Program Files\Common Files\ChaosGroup\ssl

    Afterwards, download and install the latest Chaos license server 6 from the following page:

    https://download.chaos.com/downloads...dalone-600-adv

    Go to the Chaos License server page (http://localhost:30304) and enable your Online licensing.
    Nikolay Simeonov

    Technical Support Representative
    support@chaosgroup.com

    Chaos Group

    Comment


    • #3
      Nikolay thanks for the answer.
      Unfortunately, after doing what you said i'm still having the same issue.

      Comment


      • #4
        C:\Program Files\Common Files\ChaosGroup\ssl this folder don't exist.

        Comment


        • #5
          Hello,

          Please open an official ticket with us via our Contac us page:

          https://support.chaos.com/hc/en-us/requests/new
          Nikolay Simeonov

          Technical Support Representative
          support@chaosgroup.com

          Chaos Group

          Comment

          Working...
          X