I borrowed a license, troubleshooting something; how do I un-borrow it? I created a new user and now I can't use V-Ray, becasue the old user has it checked out.
Announcement
Collapse
No announcement yet.
Returning a license
Collapse
X
-
Returning a license
Bobby Parker
www.bobby-parker.com
e-mail: info@bobby-parker.com
phone: 2188206812
My current hardware setup:- Ryzen 9 5900x CPU
- 128gb Vengeance RGB Pro RAM
- NVIDIA GeForce RTX 4090 X2
- Windows 11 Pro
Tags: None
-
I had to log into my other user, deactive, and then I could log into my new user.Bobby Parker
www.bobby-parker.com
e-mail: info@bobby-parker.com
phone: 2188206812
My current hardware setup:- Ryzen 9 5900x CPU
- 128gb Vengeance RGB Pro RAM
- NVIDIA GeForce RTX 4090 X2
- Windows 11 Pro
-
I am still having issues. I am not sure what this is and I don't see anyway to get rid of it.
This is what the license server says
Here is my error
Bobby Parker
www.bobby-parker.com
e-mail: info@bobby-parker.com
phone: 2188206812
My current hardware setup:- Ryzen 9 5900x CPU
- 128gb Vengeance RGB Pro RAM
- NVIDIA GeForce RTX 4090 X2
- Windows 11 Pro
Comment
-
Hello Bobby,
Please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,
so we can help you further and release your borrowed license:
https://support.chaos.com/hc/en-us/requests/new
Please make sure to choose "Technical assistance starting the product" during the submission of the Request Type.
Thank you.
Comment
-
Thank you for releasing that license.Bobby Parker
www.bobby-parker.com
e-mail: info@bobby-parker.com
phone: 2188206812
My current hardware setup:- Ryzen 9 5900x CPU
- 128gb Vengeance RGB Pro RAM
- NVIDIA GeForce RTX 4090 X2
- Windows 11 Pro
Comment
Comment