Failed to checkout a vray for sketchup license

[matt_mcaleese]

I tried to open the asset browser yesterday and it failed to checkout a license, I reinstalled vray which solved the problem.
I came back to continue work today and the same issue has come up.
There have been no new updates to my PC, my internet is fine and the online license is showing all licenses as available.

Any help is appreciated.
Screenshot of error message attached.

Matt.

[kostadin.botev]

If your license server is showing all licenses available pay attention to the version you have installed. If you have V-Ray 5 licenses download V-Ray 5, it will not work with V-Ray 6 for example.

[matt_mcaleese]

Hi Kostadin,

I have the annual subscription to vray 6 and vray 6 installed.

[kostadin.botev]

Use the link in my signature to submit a ticket. Add a screenshot from http://localhost:30304 in the ticket. We will need some info that is not recommended to be shared in the public forum.