Problem with Cosmos

[charlotte_reichardt]

I have a MacBook pro ventura 13.4, i download vray for sketchup and that works for me but when i try to open chaos cosmos i get this message. I've tried uninstalling and reinstalling it several times and it doesn't work. What do I have to do to make it work?

[kostadin.botev]

It will be best to use the link in my signature and submit a support ticket. For request type select Technical assistance starting the product.