No support help

[zach_ryder]

I had a second Vray premium license that just renewed. I didn’t want it to, but chaos doesn’t let you cancel it yourself which is very sketchy. I need my money back. Also, you if can’t even take your card off file. No one is reaching out. If sent two support tickets. I REALLY do t want to pay double and want a re fund.

[zach_ryder]

I had a second Vray premium license that just renewed. I didn’t want it to, but chaos doesn’t let you cancel it yourself which is very sketchy. I need my money back. Also, you if can’t even take your card off file. No one is reaching out. If sent two support tickets. I REALLY do t want to pay double and want a re fund.

[vladimir_krastev]

Hi, thanks for posting. I will alert the licensing team about your issue. Excuse us for the inconvenience and please have a bit more patience.