V-ray license authentication fails.

[jihye_yun]

Hello.
I have purchased a permanent V-ray license account and am using it.
If I try to use V-ray in Sketchup after reinstalling it, it says license authentication.
I went to the authentication page and borrowed it again, reinstalled the license authentication program, and reinstalled the V-ray itself, but it doesn't work.
The same message keeps popping up and going to the license page.
I am sending you the error message and license status that I captured.
Please check and help me.
Thank you.

It worked out well.
Thank you.

[kostadin.botev]

Hello, use the link in my signature and submit a support ticket, for Request type chose Technical assistance starting the product.

[jihye_yun]

Hello, use the link in my signature and submit a support ticket, for Request type chose Technical assistance starting the product.

It worked out well.
Thank you.