can't enter my chaos account, not the forum one.

[lopium]

I am unable to reset my password. Despite following the reset procedure multiple times, I have not received any reset emails. I need to access my account urgently. Could you please assist me with this issue?

[stefan.isakov]

Hello lopium,
Could you please submit a ticket to our colleagues from the Account team:
https://support.chaos.com/hc/en-us/requests/new
Make sure to choose "Account Management" under "Request type," and please mention your account/e-mail.
Thank you.

[lopium]

Hi Stefan, your link opens the log-in page, can you send me the exact page with the request type field, I can't find anypage with a "request type". Thanks!

[nikolay.simeonov]

Hello Iopium,

You need to log in to the page that Stefan linked and describe your problem afterwards. The "Request type" option will be visible once you enter the page properly.