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Could not obtain a license (1002)

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  • Could not obtain a license (1002)

    Hi,

    for some days now i have problems with my vray license.
    The rendering through Deadline gets several times interrupted with a license error. When i resubmit the tasks it keeps on rendering...sometimes for several minutes or even hours, sometimes it finishes the task, sometimes gets interrupted again.
    Same problem on my main workstation....when i start 3dsmax sometimes i can render, but next time i get immediately an error message ( license already in use ).
    Error : Could not obtain a license (1002): 1002: All the licenses for this product are currently engaged.
    The license server is running on my main workstation ( 192.168.10.25 ).

    Please assist me in getting this running again....never had these problems in the past.
    Also opened a support ticket, as i am running out of time for this project.

    Thx

    Robin​
    Attached Files
    3DUO | Robin Arnecke
    Visualisation + Animation

    www.3Duo.de

  • #2
    Hey there!

    The technical support team will reply as soon as possible.
    Please keep in mind that due to an overwhelming number of tickets, the reply time could be a bit longer than expected.

    Thank you for your patience and understanding.
    Nikolay Dimov

    Technical Support Representative
    Contact Support- https://support.chaos.com/hc/en-us/requests/new

    Chaos​​

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