Contiunuesly loosing connection to Vray after update to Mac OS Sequoia

[madeleine_ljungfeldt]

Have had issues for weeks now since updating my Mac OS. I keep loosing connection to the Vray server and I had help to fix it a few weeks back, but after trying to update Chaos Cosmos it all appeared again. I have an ongoing ticket of 4 days and getting slightly stressed and frustrated. Any advice on how to fix this please? I have tried to reinstall the latest version of Vray again but it does not help.

[kostadin.botev]

We are currently under heavy load so unfortunately our response time suffers for which we apologize. Let me know the number of your ticket.

[madeleine_ljungfeldt]

Yes I see that but my work load is also heavy and I haven't been able work with your products for one week now. Ticket 313816.

[kostadin.botev]

One of my colleagues responded to your ticket.