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  • All prouct licenses are currently engaged

    Hi there,

    I'm trying to reach support rather quickly as I work in a fast-moving agency.

    Someone has logged in to the Mac that I use in the studio and accidentally engaged the license, they have since logged out and logged into their own license but I still cannot access Corona.

    The Render node is available but Corona Universal is "still in use"

    I've reached out to support but am concerned as my work is very time sensitive. Can someone disconnect the licenses so that I can continue working please.

    Reference: Request 353940

    Thanks in advance

  • #2
    Hi!

    Please stick with ticket 353940, as additional information might be needed.

    Thank you!
    Nikolay Dimov

    Technical Support Representative
    Contact Support- https://support.chaos.com/hc/en-us/requests/new

    Chaos​​

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