Error : Could not obtain a license (1002): 1002: All the licenses for this product are currently engaged.

[alex.nozadze]

Is this something new ? on last week I can use VRay on second instance of 3ds max during rendering on first instance of 3ds max . But today not , getting an error - Error : Could not obtain a license (1002): 1002: All the licenses for this product are currently engaged.
is this new regulations ?
thanks

[bano_banov]

Hello Alex,

This message typically means that all of your licenses are currently in use. For example, you may have unintentionally borrowed a license.

To assist you further, we’ll need more details. Please use this link https://support.chaos.com/hc/en-us/requests/new to submit a support ticket. For the Request Type, select Licensing Assistance – Installation and Configuration.

[alex.nozadze]

Thanks,

I have this

[bano_banov]

Hello Alex,

We noted that you opened a ticket and you should already have received a detailed reply to your custom case.